I got my car right in for my scheduled oil change, but it took 2 hours to complete. The service person never said anything about being behind or that it was going to take so long. My other times there have not taken so long.
My service contract was not justan oil change. My tires were NOT rotated nor my fluid level check. This was for my newly purchased first service. Very, very disappointed because it is a great distance that I only drive because I purchased my vehicle there. But not again.
I love bringing our vehicles to Terry Labonte. Josh and Justin are super helpful in commercial service. We have a personal vehicle that is too large for the regular service department and they are great about getting us in and taking care of every little detail.