Another great experience with the Service department! I stopped in to have my oil changed on a very busy Saturday and truly expected to be turned away. As always Robert was able to get the job done quickly. Cudos to your mechanics who keep the ship sailing!
Hi, Second vehicle in three months that we purchased for our small business. We have enjoyed our customer experience, quick turnarounds with the Office Team members, and the help and suggestions that we received from the Sales Team.
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terry Labonte Chevrolet. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
When i was purchasing the vehicle it it was already dark out side so i couldn't see every imperfection with it.. The next day when i noticed that the back seat on the passenger side has a section torn on it. I was first accused of doing it myself. Now why would i sign for a car for 21 thousand to mess it up myself. I digress. I would happily change my rating of this if the problem gets resolved without issue but from the looks of things as i have been dealing with it that doesn't seem to be the case.
Hi, thank you for taking the time to leave us your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (704) 733-7451 so we can work towards a resolution.
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.