Made appointment for recall on 2019 Chevy Silverado 1500, center console seatbelt recall. At the time of calling to make appointment I learned the service advisor I had been working with since purchasing my truck, Adam, has transferred over to the dealerships diesel truck shop. Congrats Adam! Adam did however set up the appointment through another service advisor's calendar, and this was to be my new service advisor for the main shop. Arrived for appointment a little early, found the new service advisor to check in. No greeting extended, no nothing except, who are you and why are you here. Sort of a turnoff... Work was completed and I was on my way. Next time I need service booked I will go to dealership in person and locate a service advisor who seems interested in the reason my vehicle needs service. A side note. while waiting in the service departments customer waiting area I can't count how many employees entered and walked past customers in the waiting area without any facial protection. All customers in the area were wearing mask, employees entering the area however didn't.