Had an insurance claim repair submitted and paid by USAA. I went to Labonte, they did a rush estimate and told me the repair would take 1 day to repair vehicle once they recieve parts. Claims manager never called to schedule my vehicle repair, so I had USAA to reverse the payment it made to Labonte, because I was not satisfied with the neglect to inform me of the part ever being ordered or arrangement to schedule repair.
Made appointment. In and out in about 1.5 hour for oil change and tire rotation. Clean waiting area with food and beverages available. Service entry garage neat and clean. Access to power outlets. Comfortable waiting room.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.