I was told that I needed a new transmission. When I returned to my home in Atlanta I took my car to my regular mechanic and he checked out my car. He determined that it DID NOT need a new transmission...saving me over $4500>
Brooke was very helpful and curtious. She understood what we were looking for and was a great help. Matt helped with getting us set up with on star and our cell phone features on the car. He was ready to answer all our questions and demonstrate all our features on the car. That was a big help. Every one was so friendly and curtious.
Came in for oil change and tire rotation. It is obvious that the tires were not rotated because the brake dust was not disturbed and a small mark on the front ruin was still there when I picked it up. Also, there is a paper that indicates that the tires pressure was checked, but I checked it upon leaving and 3 of the 4 tires has a difference of pressure greater than 2psi, so I'm not confident this service was performed either. If I would have had more time, I would have returned for resolution but unfortunately that wasn't possible.
The representatives were very inviting... They were prompt as I pulled in... I let the rep know what & who i was here for & in second my guy got me started & invited me to a quiet & clean waiting area that served the best muffins & hot chocolate ect... The wait was reasonable but I didn't mind because it was a relaxing atmosphere
Pam took excellent care of me. She was very patient and answered all of my questions. I am not a big fan of dealing with someone I don’t know because I have a TBI and have difficulty communicating at times. My two normal reps were either absent or incredibly busy (end of day). Pam gathered the information I was looking for while my car was being serviced and was extremely professional, patient and pleasant to interact with! She made me feel at ease. :) I look forward to returning in the future to purchase my tires from her. :) Thank you!
We found your dealership to take into consideration what we needed in a new pickup tuck for our business. Very helpful in ordering a new truck in regards to specific items we were looking for. Price was reasonable and saved our company money in comparison to other dealerships. We highly recommend your dealership, Terry Labonte Chevrolet as the place to go for a good deal.